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A good mover needs to communicate well with his men, and also with his clients. More often than not, something out of the ordinary will arise, and the mover needs to discuss or negotiate matters with the client. A good mover will accommodate a client if he can, and make sure he gives good service and value for money.
A good mover needs to plan his resources - his vehicles and his men. He needs to coordinate multiple jobs happening simultaneously all over Singapore. If there is bad weather or traffic jams, or men falling ill, he has to re-schedule his resources dynamically. He should have good organisation skills and a good head for figures.
Estimates Expert
After meeting with a client, a good mover needs to be able to accurately estimate how much time, men and vehicles he needs. He also has to give the customer a competitive quote, while ensuring he can pay his men and keep the business going.
A good mover is a packing consultant. He must advise clients how best to pack, and how to handle fragile items. He will teach them how to label boxes and how to tape and secure them.
He gets a real thrill when clients compliment him on a job well done, or when they recommend clients to him. The best referral always comes from satisfied clients - and you can see some of the testimonials that Mr Ang has received.
Packing Consultant
Good Communicator
Logistics Planner
What job satisfaction does Mr Ang derive from his job?