Win-Pro Consultancy Pte Ltd
Information Technology in Bukit Merah

Since 1993, Win-Pro Consultancy is a leading Outsourced IT Support Services & IT Solutions Company operating in 3 Cities – Singapore, Johor Bahru and Kuala Lumpur.

 We provide Outsourced IT Support Helpdesk Services, Enterprise Integration Solution like UTM Firewall, Cloud Server Hosting and DNS, Web, Mail, FTP Hosting Services.

Win-Pro can provide support services for machines that are running operating system like Microsoft Windows, Apple Mac OS X and Linux.
We specialized in selling IT Products & Services like Microsoft Office 365, Microsoft Azure, Kaspersky, Fortinet, Qnap, Synology, ShadowProtect, APC UPS, Datto, HPE, Ubiquiti, 3CX, Lenovo, Palo Alto

We provide Simplified and Proactive IT Support using a custom tailored made strategies to maintain your IT Infrastructure in a safe, healthy and productive manner.Proactive IT Support is defined as the IT Support capability to locate, identify and resolve a potential issue before they surface as a big problem.For example, we track and monitor the hard-disk health of Server and Network Attached Storage (NAS) Qnap / Synology.As a result, you can focus on your core business and drive the sales revenue to higher profitability.Currently, Win-Pro operates in 2 countries and 3 cities. We are expanding to include more countries and cities soon.

This year 2019, we celebrate our 26th year of IT Business.Over the recent years, we developed well documented Standard Operating Procedures, IT Best Practices, Process Checklist and Strict Controls.Therefore, we are able to scale and crafted our Digital Transformation plans from Reactive System Integrator to Proactive Managed Services Provider.

What is a Managed Service Provider (MSP)?A Managed Service Provider (MSP) is a company that operates, manages and maintains your business IT Infrastructure for a finite of time (3 months/6 months/12 months) in exchange for a recurring fee.They typically offer a range of services such as network maintenance, network security, hardware repair, help-desk, web hosting, web design, email hosting and administrationa, and anything else that requires a day-to-day administrator to keep running. They also need to purchase IT hardware, software  and solution  from a 3rd party vendor, a cost which is bundled with their services and passed on to their customer.What is a System Integrator (SI)?A System Integrator (SI) offers third party software and hardware to the end user at a markup, along with some combination of procurement consulting, configuration, and customization services.They generate revenues through a combination of flat-rate fees per license, and billable hours, but their engagement is finite.